The quality of the product is excellent. Location/placement is tricky - not opposite a window, near an outlet... I bought two large units for the primary bedroom that is off the forced air furnace and heated with baseboard units. I... The quality of the product is excellent. Location/placement is tricky - not opposite a window, near an outlet... I bought two large units for the primary bedroom that is off the forced air furnace and heated with baseboard units. I wasn't able to install them in this room because the walls have wood paneling. The heaters need to be installed on non-combustible walls - brick, plaster, drywall, etc. This wasn't clear to me before making the purchase. I will find alternative placements for these but I won't be able to install them where I needed them. I will need an additional thermostat if these two units will be installed in two rooms.

So nice I had to but it twice: I own a yoga studio that has warm and hot class offerings. The heating system that came with the space was not sufficient to meet our needs and the cost of renovating... So nice I had to but it twice: I own a yoga studio that has warm and hot class offerings. The heating system that came with the space was not sufficient to meet our needs and the cost of renovating an old buildling was prohibitive. I bought two Kelvin heaters last November and they have been life saving-- behing about to preset the app and have it turn on and off at specific times makes it wasy to adjust for the 25 different classes a week we host. I decided to purchase two more as we are offering more heated classes and I'd rather use the Kelvin heater than put in a whole new system. Not only do they work well but the students comment on how much they love how infrared heat feels.

Really nice heater: I'm very pleased with the purchase. Installation is pretty straightforward. We hung it on the far wall in our bathroom and it looks great for what it is. The app works well to program to be on... Really nice heater: I'm very pleased with the purchase. Installation is pretty straightforward. We hung it on the far wall in our bathroom and it looks great for what it is. The app works well to program to be on for certain times of day or maintain certain temperature. Our bathroom is oversized for the heater, but we just use it as a supplement to our central heating, as the master bath is relatively poorly heated compared to the rest of the house, and it works well to raise the temp 2 or 3 degrees (despite being a larger area to heat) and you can feel the heat from it on your skin even standing 10+ feet away. It's somewhat subtle but noticeable and really took the chill off our bathroom. I would purchase again for sure. Only tip is coming up with a better way to align the screws and mounting brackets when hanging it on the wall during install. It's a bit of a pain to line them up. Also, you have to do some customization to get the flush look on the wall without wires. Here's what worked really well for us: We had an electrician install a recessed outlet behind the unit (On-q In-wall TV connection Kit power and cable mgmt kit w 15 amp receptacle from Crutchfield). This worked perfect to put extra cord into the wall and plug it in where the unit can be flush to the wall. I think a regular AC wall receptacle probably won't work.

Great product...poor delivery and support: Well, I think I understand the frustrations of others. Amazingly, I too got a smashed thermostat (right down to the crushed battery) that was non-function). I also thought it was useless as after plugging it... Great product...poor delivery and support: Well, I think I understand the frustrations of others. Amazingly, I too got a smashed thermostat (right down to the crushed battery) that was non-function). I also thought it was useless as after plugging it in and seeing how it would do, it did nothing and sent them queries from which I have as yet gotten no response. That is the bad news. The good news is that even without a thermostat it works fine IF YOU TURN IT ON!!!.. That is right the reset button is an on switch and THEY NEVER TELL YOU THAT YOU NEED TO TURN IT ON (other than a cryptic comment in the manual saying not to activate it until it in place BUT NOT MENTIONING IT HAS A MECHANICAL ON BUTTOM). When the heater is turned on, it works nicely without a thermostat (and giving in to them, I am paying 100 bucks for the smart thermostat and holder...Hmmmm). So my final evaluation is that it is a great product with perhaps the worst product support I have seen in a long time.

Easy to hang and connect to app. Easy to hang and connect to app.

The quality of the product is excellent. Location/placement is tricky - not opposite a window, near an outlet... I bought two large units for the primary bedroom that is off the forced air furnace and heated with baseboard units. I... The quality of the product is excellent. Location/placement is tricky - not opposite a window, near an outlet... I bought two large units for the primary bedroom that is off the forced air furnace and heated with baseboard units. I wasn't able to install them in this room because the walls have wood paneling. The heaters need to be installed on non-combustible walls - brick, plaster, drywall, etc. This wasn't clear to me before making the purchase. I will find alternative placements for these but I won't be able to install them where I needed them. I will need an additional thermostat if these two units will be installed in two rooms.

So nice I had to but it twice: I own a yoga studio that has warm and hot class offerings. The heating system that came with the space was not sufficient to meet our needs and the cost of renovating... So nice I had to but it twice: I own a yoga studio that has warm and hot class offerings. The heating system that came with the space was not sufficient to meet our needs and the cost of renovating an old buildling was prohibitive. I bought two Kelvin heaters last November and they have been life saving-- behing about to preset the app and have it turn on and off at specific times makes it wasy to adjust for the 25 different classes a week we host. I decided to purchase two more as we are offering more heated classes and I'd rather use the Kelvin heater than put in a whole new system. Not only do they work well but the students comment on how much they love how infrared heat feels.

Really nice heater: I'm very pleased with the purchase. Installation is pretty straightforward. We hung it on the far wall in our bathroom and it looks great for what it is. The app works well to program to be on... Really nice heater: I'm very pleased with the purchase. Installation is pretty straightforward. We hung it on the far wall in our bathroom and it looks great for what it is. The app works well to program to be on for certain times of day or maintain certain temperature. Our bathroom is oversized for the heater, but we just use it as a supplement to our central heating, as the master bath is relatively poorly heated compared to the rest of the house, and it works well to raise the temp 2 or 3 degrees (despite being a larger area to heat) and you can feel the heat from it on your skin even standing 10+ feet away. It's somewhat subtle but noticeable and really took the chill off our bathroom. I would purchase again for sure. Only tip is coming up with a better way to align the screws and mounting brackets when hanging it on the wall during install. It's a bit of a pain to line them up. Also, you have to do some customization to get the flush look on the wall without wires. Here's what worked really well for us: We had an electrician install a recessed outlet behind the unit (On-q In-wall TV connection Kit power and cable mgmt kit w 15 amp receptacle from Crutchfield). This worked perfect to put extra cord into the wall and plug it in where the unit can be flush to the wall. I think a regular AC wall receptacle probably won't work.

Great product...poor delivery and support: Well, I think I understand the frustrations of others. Amazingly, I too got a smashed thermostat (right down to the crushed battery) that was non-function). I also thought it was useless as after plugging it... Great product...poor delivery and support: Well, I think I understand the frustrations of others. Amazingly, I too got a smashed thermostat (right down to the crushed battery) that was non-function). I also thought it was useless as after plugging it in and seeing how it would do, it did nothing and sent them queries from which I have as yet gotten no response. That is the bad news. The good news is that even without a thermostat it works fine IF YOU TURN IT ON!!!.. That is right the reset button is an on switch and THEY NEVER TELL YOU THAT YOU NEED TO TURN IT ON (other than a cryptic comment in the manual saying not to activate it until it in place BUT NOT MENTIONING IT HAS A MECHANICAL ON BUTTOM). When the heater is turned on, it works nicely without a thermostat (and giving in to them, I am paying 100 bucks for the smart thermostat and holder...Hmmmm). So my final evaluation is that it is a great product with perhaps the worst product support I have seen in a long time.

Easy to hang and connect to app. Easy to hang and connect to app.